You'll love our support and flexible pricing.

The best way to help you determine how many schedules you need is to ask a simple question:

“Do your technicians ride together or solo?”

Riding Solo: In this scenario, your technicians travel to and perform most jobs on their own. If this sounds like your business, each technician on your team needs their own schedule inside GorillaDesk.

Riding Together: In this scenario, your technicians travel to and perform jobs together. If this sounds like your business, you do NOT need to assign a schedule to every single team member. Instead, you’ll want to assign schedules to supervisors/crew leaders only.

In GorillaDesk, users are anyone who has access to the software (administrators or technicians). However, only users who are assigned to a specific schedule need a paid seat. This means you can have unlimited free users regardless of which plan you’re on (Basic or Pro).

Nope! Unlike many of our competitors, all of our plans are month-to-month with no contracts, no setup fees, and no hidden gimmicks.

If you sign up for a monthly subscription, you can cancel your account at any time without penalty. You can also freeze your account if your business is seasonal, or you just need to take a break for a bit.

If you sign up for an annual subscription, you are billed for the entire year at the start of your subscription. If you need to add a schedule, please contact our Customer Success team.

Yes! You can upgrade your plan at any time and downgrade your plan at the end of your current billing cycle—month-to-month or annual. Visit your account billing page to change plans.

Our Basic plan includes all the features you’ve come to expect from a service software provider: scheduling & dispatching, invoicing & payments, and more… but with one MAJOR distinction: free training and a simple setup that only takes a few minutes to get up and running.

Our Pro plan has all the features that separate your business from the competition: subscription billing, customer portal, review generation, device tracking, digital documents, and more. We mean it when we say these heavy-hitting add-ons are worth their proverbial weight in gold.

Finally, our Growth plan includes everything from the Basic and Pro plans plus a full sales suite to level up your sales game. Effectively track and manage leads, discover opportunities to win more sales, and make data-driven decisions with advanced reporting dashboards. For teams focused on growing their business and hitting new and ambitious goals, this is the plan for you.

GorillaDesk’s pricing is designed to scale with the size of your business. Select a plan that fits your current needs and upgrade, downgrade, or cancel your account at any time.

SMS Subscription + Credits

We offer competitive SMS pricing. For just $5 per month, you can send text messages to your customers before, during, and after the job. Best of all, this local number forwards to your main business line, so you don’t have to worry about missed calls from your customers. SMS Credits are sold in packages, never expire, and are only deducted from for outgoing text messages. Pricing is as follows:

• $50 for 1000 text messages
• $100 for 2500 text messages (save 20%)
• $200 for 8000 text messages (save 50%)

GorillaDesk also offers custom document generation at no additional cost to you.

GorillaDesk plays well with your favorite software. With out-of-the-box solutions for invoicing (QuickBooks Online), scheduling (Google Maps), credit card processing (Stripe and Square), and more, you have access to all the small business tools you need to succeed.

And, if you don’t see the integration you need listed, you can create your own custom automated workflow with GorillaDesk and 1300+ apps using Zapier. Zapier allows you to push Leads or Customers from thousands of other applications directly into GorillaDesk with only a few clicks. All you need are GorillaDesk and Zapier accounts. No coding necessary.

GorillaDesk integrates with Stripe and Square, so one click is all it takes to accept payments online. Then it’s just a few more steps, so we can deposit your hard-earned money into the right account. The benefit of using Stripe is you can set up subscription billing, and the benefit of using Square is you can use their hardware to swipe credit cards in the field. Best of all, with GorillaDesk, you can set up Stripe AND Square to reap the benefits of both merchant processors. Getting paid with GorillaDesk is fast and secure, just like you’d expect.

Nope! This is one of the biggest benefits of signing up for a paid account sooner rather than later: our Customer Success team can help you import your data from another system at no charge to you. We do this, so your GorillaDesk account feels like home.

Fields you’re allowed to import are as follows: contact information, service and billing address, notes, and a starting balance. You can not import complete past service or billing history.