Simplify. Automate. Grow.
Your Field Service Business Evolution Starts Here
All-in-one field service management software to help you organize your operations, empower your technicians, & delight your customers.
With free training and a simple setup, getting started is easy.
Why We Built GorillaDesk
Easy Software with Amazing Support
We were once field service pros just like you, running a growing pest control and lawn business. We were looking for a way to streamline our operations and make it easy for the whole team. Over the last 12 years, our team has developed a software platform to solve the challenges you’re facing.
Marketing & Sales
Office Management
Field Operations
Customer Experience
Marketing & Sales
Make it easy for potential customers to say “Yes!”
Connect with your ideal customers. With custom estimates and subscription billing GorillaDesk helps you show the value in choosing your business over the company next door.
Office Management
Free yourself from administrative work
Let’s face it… post-its and handwritten notes can’t keep up with the demands of your business. We make it easy to organize your office operations, so you have more time to focus on growing your business.
Field Operations
Sign more customers, easily schedule jobs, and get paid faster
Send winning quotes and easily onboard new customers into your all-in-one software solution. GorillaDesk also automates the entire billing process allowing your team members to provide A+ customer service, while getting you paid faster.
Customer Experience
Impress your customers every step of the way
You only get one chance to make a great first impression. GorillaDesk’s communication tools and customer portal help you impress your customers and over-deliver on your brand promise time-and-time again.
Why Everyone loves us
Customer Reviews: Wall of Fame
★★★★★
“Hands down the most powerful tool we have in our arsenal! Intuitive to use and super responsive customer service. You and your techs will love this program. We have experienced 437% growth ytd and GorillaDesk exceeded our expectations.”
– Scott Schneider
Marketing @ Bloom Pest Control
★★★★★
“I have been able to expand into 7 markets in 5 years with the help of GorillaDesk. My staff and I are managing all of these locations from one central office with ease. I have been told at state inspections that the system we use and the invoices that are generated are “perfect”.
– Sterling Miller
Owner @ Arizona Heat Pest Services
★★★★★
“I have tried and used about every pest control software out there. But from the first day of the trial version I knew this was going to work for me. It is easy to figure out and start using right away. The team goes way beyond in customer service.”
– Dale Jones
Owner @ All Star Pest Control
FAQ
Field Service Software: Frequently Asked Questions
What are the common/basic features you must look for in a field service software?
Below is the list of the most common features you should look for while evaluating field service software for your business.
- Job Scheduling
- Route optimization
- Billing & invoicing
- Reportings – Sales forecasting & more
- Email & SMS
- Job appointment confirmation
- Appointment reminders
- Mobile app
What are the advanced features you should look for while evaluating field service software?
Most of the available software solutions offer all the standard/basic features. However, advanced features are where the best ones zoom past the average ones. Below are the advanced features you should look for in field service software.
- Customer Portal
- Review Engine to collect customer reviews
- Subscription billing to automate payments
- Commission tracking
- Documents
- E-signature
And so much more.
What are the benefits of using pest control management software for your business?
Here are a few most common benefits of using Field Service Software:
- A good field service software like GorillaDesk helps save an average of 13.3 hours/week.
- Allows you to work on the business and not in the business.
- Makes every interaction with customers count.
How does field service business software help to grow my business?
Field Service software can help you grow your pest control business in multiple ways. To start with, Field Service software helps
- Streamline scheduling and dispatching,
- Optimize routes
- Capture data from the field (video or photo),
- Automate billing & invoicing
- Manage information on various pest types,
- Offer training material in a click,
- Keep the team and customers in constant communication for transparency,
- Track inventory and more.
But that’s not just it. Field Service software goes way beyond these. Along with automating your processes, managing your customer information, streamlining your business, and saving you hours every month, Field Service software can also help you:
- Improve your business rankings on Google
- Convert more leads.
All these by helping you automate and generate more customer reviews. Customer reviews are the 2nd most important factor for rankings in Google Maps.
Who We Serve
If you work in the field, GorillaDesk works for you.
It doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have exactly what you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.
Pest Control
GorillaDesk’s pest control software has helped thousands of owners like you become profitable and efficient, without all the headaches. Learn about how we can transform your pest control company.
Lawn Care
Your lawn care business has you constantly on the go. Between managing jobs, dispatching your crew, and acquiring new customers, it is tough to find the time to keep your business organized.
Pool Service
Record pool chemical applications and manage technicians easily even on the hottest of days. Included pool service documentation will keep all those important details from slipping through the cracks.
Transform your business
Try it free for 14 days. No credit card required. Instant setup.
★★★★★
We will be customers for life
“I can not say enough good things about GorillaDesk it saves us so much time and money. The customer service is the best. I would recommend GorillaDesk to anyone no matter what industry. I trained my employee in 5 minutes on how to use it. We will be customers for life.”
Ryan Sullivan
Business Owner
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